Content Monitoring Policy

1. Introduction

Airouter is committed to providing a safe, respectful, and enjoyable environment for all users. As a text-only chat platform, we prioritize maintaining a community that adheres to responsible and lawful interactions. This Content Monitoring Policy outlines our approach to monitoring and managing user-generated content, the types of content we monitor, and the standards users are expected to meet.

2. User Responsibilities

By using Airouter, users agree to:

Refrain from sharing illegal, harmful, or offensive content.
Respect the rights and dignity of others by avoiding harassment, hate speech, or threats of any kind.
Avoid posting spam, advertisements, or other irrelevant content that may disrupt the user experience.
Follow all applicable laws and regulations while using the platform.

Users are encouraged to report any content or behavior that violates these guidelines by contacting us at [email protected].

3. Types of Content We Monitor

Airouter actively monitors the following types of user-generated content to ensure compliance with our platform's guidelines:

Public Chats: All messages sent in public chat rooms are subject to monitoring to maintain a safe and respectful environment for all participants.
Reported Content: Messages flagged by users through the reporting feature are reviewed by our moderation team to assess potential violations.
Automated Monitoring: Text content is scanned for prohibited language, spam, or other rule violations using automated detection tools.
Repeated Offenses: Patterns of behavior, such as repeated violations or spam, are closely monitored to identify and address persistent issues.

4. Content Standards

To ensure a positive and safe experience for all users, Airouter enforces the following content standards. Users are prohibited from sharing content that:

Illegal Content: Includes any text promoting illegal activities, such as fraud, hacking, or substance abuse.
Hate Speech: Contains language that promotes violence, discrimination, or hostility based on race, ethnicity, gender, religion, sexual orientation, disability, or other protected characteristics.
Harassment and Threats: Includes messages that intimidate, bully, or threaten others.
Sexual Content: Explicit sexual content, nudity, or any other content (including texts, images, videos, and GIFs) that is sexually suggestive or inappropriate for a general audience.
Child Content: Any content involving minors, including but not limited to inappropriate discussions, explicit references, or exploitation of children.
Spam and Advertising: Distributes unsolicited messages, advertisements, or promotional content unrelated to the platform.
Misinformation: Spreads false or misleading information intended to deceive or harm others.
Personal Information: Shares sensitive personal information about oneself or others, such as phone numbers, addresses, or financial details.

Any content that violates these standards will be subject to removal, and the responsible user may face account suspension or other disciplinary actions.

5. Content Monitoring Approach

Airouter employs a combination of automated tools and user reports to monitor and manage content shared on our platform. While we strive to ensure all content complies with our guidelines, it is important to note:

Automated Tools: Our platform uses automated systems to detect and flag inappropriate or harmful content. These tools are periodically updated to improve accuracy and effectiveness.
User Reports: Users can report inappropriate content or behavior directly to our moderation team. Reports will be reviewed promptly by our team to determine the appropriate action.
Human Moderation: Our moderation team reviews flagged content and makes decisions based on our community guidelines and this policy.

6. Violations and Consequences

Content that violates our guidelines will be addressed promptly. Depending on the severity of the violation, actions may include:

Warning the user responsible for the content.
Temporary or permanent suspension of user accounts.
Reporting illegal activities to the appropriate authorities.

Airouter reserves the right to modify or remove any content that violates our guidelines without prior notice.

7. Privacy and Transparency

Airouter values user privacy and is committed to ensuring that content monitoring is conducted in a secure and transparent manner. We do not monitor private conversations unless they are reported for violations of our guidelines. For more information on how we handle user data, please refer to our Privacy Policy.

8. Contact Us

If you have any questions about this policy, or if you wish to report a violation, please contact us at [email protected]. Your feedback is important in helping us maintain a safe and welcoming community.